Frequently Asked Questions





How long does it take to build a system?
 
After payment has been cleared, Towers take from 3 - 7 days and Laptops take 2 - 5 days to be constructed and tested.
 
 


What kind of warranty does your systems have?
 
All towers come with a 2 to 3 year warranties and Laptops with a 1 to 3 year warranties.
 
Do your towers come with Windows 7 instead of XP?
 
All Towers and Laptops come with Microsoft Windows 7®
 
Can you install XP if requested?
 
Yes, if the client wishes to purchase a tower and provides us with XP, we will install it.
 
Can I get Office software with my system?
 
Yes, we sell all Office related programs from the basic WORKS to the Ultimate Office Suites.
 
What do your Towers and Laptops come with?
 
Towers come with the Operating System (XP, VISTA, Seven, etc) all drivers (the software that makes your machine work) application software (Power DVD, NERO, etc) Adobe reader 10.X, Fire Fox 5.X and a 30 Day Trial edition of AVG anti-virus and Spy-ware from AVG software. The Keyboard, Mouse, and Speakers are also included with all Towers, except the Odyssey.  Monitors are sold separately.
 
Does your systems use a recovery partition on the hard drive?
 
Only the laptops have recovery DVD's.  The Towers do not have a recovery partition on the hard drive. All relevant software is included on CD/DVD media. It is sent to you with your system. All software is preloaded, but you have the option of removing it or reloading at your convenience.
 
How do I order a system?
 
You can go to the Contact Us and tell us which system you want or you can call us at 1-866-654-5379.
 
What forms of payment do you accept?
 
We accept cash (local transactions please) check, cashiers check, and Money Order. We accept VISA / MASTERCARD / DISCOVER credit cards and PayPal. Please contact us for shipping rates if your outside the Lincoln County Missouri location.
 
I have a PayPal account. How do I pay for a system?
 
Once we confirm shipping, go to your PayPal account. Select send money. Put the amount in and send it to RWCC@Att.net email address. This is our PayPal email account address. 
 
Got Further Questions? Please Call 1-866-654-5379